Preventative maintenance contracts

PM contracts are an annually-renewing service agreement between WEA and the client for scheduled electrical inspection, testing, and minor rectification.

Standard inclusions

The base PM contract includes:

Quarterly visual inspection of main switchboards, sub-boards, and distribution boards. Photographs with the thermal imaging camera are taken and held for the client.
Annual thermal imaging across all switchboards (up to 200 circuits in the base tier — see pricing-labor).
Annual RCD push-button test on all final circuits.
6-monthly emergency lighting discharge test for AS 2293 compliance if emergency lighting is within scope.
Certification report after each visit, uploaded to the client's nominated address.
24/7 emergency call-out availability at contract rates (see pricing-labor), with attendance SLAs per warranty-policy.

Pricing structure

PM contracts are priced annually, billed quarterly in advance. The pricing is a flat per-distribution-board fee plus a per-switchboard fee, with volume discounts for sites with ≥ 10 boards.

Item	Annual fee (AUD ex GST)
Main switchboard (any rating)	2,400
Distribution board (24–48 pole)	480
Emergency lighting system (per building)	1,800
Thermal imaging surcharge (> 200 circuits)	650 per 100 extra

Volume discount: −10% on the total annual fee for sites with ≥ 10 boards under the same contract. Discount is the only one that stacks with contract-client benefits per markup-rules.

What PM contracts do not include

Rectification of defects discovered during inspection. These are quoted as variations; existing PM clients receive the contract-client markup discount per markup-rules.
Replacement of failed materials under the manufacturer's warranty — coordinated by WEA at no service charge during a PM visit, but the materials themselves are handled under the relevant manufacturer warranty.
Statutory fees and inspections required by regulators.

Contract payment terms

PM contracts are invoiced quarterly in advance, NET 14 days. Late payment triggers the same escalation as payment-terms — suspension of the contract-client emergency call-out rate if payment is more than 60 days overdue.

Exit and termination

Either party may give 90 days written notice of termination at the anniversary of the contract.
Pro-rata refunds are issued for any pre-paid quarters if WEA terminates; no refund if the client terminates mid-quarter.
On termination, all historical inspection records, thermal imaging captures, and certification documents are delivered to the client. WEA retains copies for the statutory record-keeping period.

Quoting a PM contract

When quoting a PM contract the standard procedure from quoting-sop applies, with these differences:

Line items are annual fees (not materials and labor).
Markup rules from markup-rules do not apply — PM pricing is already loaded to absorb supply risk.
Payment terms are specific to PM contracts, not the project terms in payment-terms.
Standard exclusions from scope-exclusions still apply.