Standard payment terms

These are the payment terms every WEA quote must carry unless a variation has been signed off by the Commercial Manager and recorded in the internal notes before the quote is released.

Projects ≤ $5,000 (incl. GST)

• No deposit required.
• Full payment NET 14 days from invoice date.
• Invoice issued on practical completion.

Projects $5,001 – $25,000 (incl. GST)

• 30% deposit required before site works commence. Payable within 7 days of invoice issue; works do not commence until the deposit has cleared.
• Progress payment of 40% on substantial completion of site works (typically when power is first restored or sub-mains are energised). NET 14 days.
• Final 30% on practical completion and certification. NET 14 days.

Projects > $25,000 (incl. GST)

• 30% deposit required before site works commence, NET 7 days.
• Monthly progress claims for works completed in the preceding calendar month, payable NET 14 days.
• Final 10% retention held until practical completion plus 14 days for defect rectification, then released with the final claim.

Late payment

• Interest at 10% per annum accrues on any amount overdue by more than 14 days past the NET date.
• Payment over 60 days late triggers suspension of any active contract-client arrangement, including emergency call-out availability.

Accepted payment methods

• EFT to WEA's nominated business account — preferred.
• BPay — customer code on invoice.
• Credit card (Visa / Mastercard) — surcharge of 1.2% applies to credit-card payments; disclose on the invoice.
• Cheque — accepted but discouraged; clearance extends the effective NET term by the bank's processing time.

Retention of title

Until the final invoice for a project is paid in full, title to any materials supplied by WEA remains with WEA. This is a standard Personal Property Securities Act clause and is not negotiable.

Dispute handling

If any line on an invoice is disputed, the undisputed portion remains due by the NET date. The disputed portion is paused pending resolution but does not restart the payment clock for amounts not in dispute.