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conceptUpdated Apr 18, 2026

AI Systems for Social Scoring

prohibited-practicessocial-scoringdiscrimination
Jurisdiction
EU
Effective
2024-08-01
Strength
must

Article 5(1)(c) of the eu-ai-act-regulation-2024-1689 prohibits "the placing on the market, the putting into service or the use of AI systems for the evaluation or classification of natural persons or groups of persons over a certain period of time based on their social behaviour or known, inferred or predicted personal or personality characteristics, with the social score leading to either or both of the following:

(i) detrimental or unfavourable treatment of certain natural persons or groups of persons in social contexts that are unrelated to the contexts in which the data was originally generated or collected;

(ii) detrimental or unfavourable treatment of certain natural persons or groups of persons that is unjustified or disproportionate to their social behaviour or its gravity."

Key Elements of Prohibition

Evaluation/Classification: Systems that assess or categorize people based on:

  • Social behavior patterns
  • Known personal characteristics
  • Inferred personality traits
  • Predicted characteristics

Temporal Element: Assessment occurs "over a certain period of time," indicating ongoing monitoring and evaluation.

Harmful Outcomes: The social score leads to:

  • Treatment in unrelated contexts (cross-context discrimination)
  • Unjustified or disproportionate treatment

Rationale (Recital 31)

Social scoring systems:

  • May lead to discriminatory outcomes
  • May exclude certain groups
  • May violate dignity and non-discrimination rights
  • May violate values of equality and justice
  • May result in detrimental treatment disproportionate to behavior

Scope of Prohibition

The prohibition covers:

  • Public and private actors
  • Any social scoring system meeting the criteria
  • Both direct and indirect discriminatory effects

Exceptions

The prohibition "shall not affect lawful evaluation practices of natural persons that are carried out for a specific purpose in accordance with Union and national law."

This preserves legitimate evaluation systems such as:

  • Credit scoring for specific financial purposes
  • Performance evaluations in employment contexts
  • Academic assessments
  • Professional licensing evaluations

Provided these are:

  • Conducted for specific, lawful purposes
  • Compliant with existing Union and national law
  • Proportionate to their specific context

Enforcement

Violation of this prohibition is subject to administrative fines of up to €35 million or 7% of global annual turnover, whichever is higher.

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